FAQs

Q: Do I need to call ahead and make an appointment, or can I just stop by?

A: At this time we are by appointment only. We have day and evening appointments available, so please call for your free consultation.

Q: Are you willing to meet with me at my venue?
A: Yes, we are willing to meet with you at your location of choice to plan what you would like for your special day.

Q: I am an out of town customer. Can we work together via email or by phone?
A: Of course. We encourage you to contact us however you prefer to communicate about your floral needs.

Q: I have an event planner helping with many of the details...are you willing to work with my planner?
A: We are always willing to work with other event professionals to ensure that your event is flawless.

Q: How far are you willing to travel for an event?
A: We can easily reach all Dade, Broward and Palm Beach County locations. Please contact us about availability outside of those areas.

Q: I received a quote from you and would like to book...What do I do now?
A: Mail your 10% deposit along with your signed Contract for Service to us as soon as possible. This ensures that we will reserve your wedding date on our schedule.

Q: What payment methods do you accept?

A: At this time we accept cash, check and money orders.

Will I be able to see a sample centerpiece?

A: Yes. A sample is included in our pricing. We schedule samples for three-four weeks before an event. Any additional samples will need to be charged.

Q: I know exactly what I would like to have for my event...can you create it for me?

A: If you can dream it, we can create it. Our staff are among the finest floral artisans. Feel free to bring pictures of floral designs that you like to your consultation.

Q: I don't have a clue what I would like for my event. Can you guide me?

A: Of course. At your consultation you will have the opportunity to view photos of our work to see what options are available to me. When we are finished with your consultation, you will be excited about your choices.

Q: My venue only allows vendors with insurance. Are you insured?

A: Dream Occasions is insured with liability insurance. Upon request, proof of insurance can be provided to your venue.

Q: Do you rent chuppas? Can you custom make one for me?

A: Yes to both! We can rent pre-constructed chuppas or create a personalized chuppa specifically for your event.

Q: My event is a holiday event. Are you willing to work on a holiday?
A: In many cases, yes. Please call to discuss the date in advance.

Q: I might have some last minute changes. What is the last day I can make changes to my order?

A: Generally 10 days prior to the event. We try to accommodate all requests, but may not be able to due to availabilty of flowers or supplies.

Q: Help! My event is next week and I don't have flowers! Can you still help me?

A: Yes. Dream Occasions staff is creative and skilled with the highest quality resources available. We make every effort to accommodate our clients. However, we recommend contacting us as far in advance as possible to ensure our availabilty.

Q: Do you offer packages?
A: Every event is unique! Therefore we do not offer cookie-cutter packages. We specialize in providing exactly what you need and offer our custom floral designs at competitive prices.

Q: My budget is small, can you still provide beautiful custom floral designs for me?
A: Yes! We are able to provide beautiful custom floral designs even on a modest budget. Contact us today to discuss the various options our innovative staff can create for you.